If Ticketmaster gets regulated, youll invite some new problems, because Ticketmaster solved a lot of them, Daniel said. Please consider making a one-time contribution to Vox today. Of course, all those contracts all look different. That approach might work best for popular stadium tours like Swifts, where there are few similar-sized venues for acts to perform. Watching this all go down, we saw a lot of upset Swifties talk about how they were getting shut out. The company signs contracts with promoters and venues to sell tickets to their events, and pays advances and fees for the right to do so. Ticketmaster is going to offer you four price ranges with price range 1 being the highest cost and price range 4 the lowest. 06-14-2022 11:25 AM. 3. They helped create this situation where artists have to make all their money on tour. When it's your turn, your spot will be held for 10 minutes to begin shopping. Type in your email address and select Next.. Ticketmaster. But when you cant resell tickets, people have issues too. Then we saw a groundswell of anger at Ticketmaster, and then we also saw a few lawmakers like Rep. Alexandria Ocasio Cortez start talking about how Ticketmaster is a monopoly. The AVS settings within Altru need to be lowered to accept payment without using the CSC level. The company is overseen by Live Nation Entertainment chief executive Michael Rapino. It is common for some problems to be reported throughout the day. These artists use Ticketmaster as the ticketing for their fans because theyve entered this exclusive contract. Fred Rosen thought he was a good partner for taking the heat, and hes not wrong. Taylor could go Garth mode and play as many shows as theres demand for, said Budish, but then shed be on the road for 10 years., Budnick agreed. What a lot of fans dont think about is that they created a really vertically integrated system where the service that we use for ticketing not only owns the majority of that market, they have exclusive contracts with at least 70 percent of the sports arenas that we go to, like the NFL stadiums. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. Like you cannot fit every fan in a small venue. Theme: Envo Blog. I chose price range 3 and I'm lower bowl right in front of the catwalk. Find the application you want to clear the cache of and tap its listing. There are likely no fixes beyond raising prices, adding more dates or shutting off secondary markets. From our experience, buying tickets on the Ticketmaster mobile app is smoother and we seem to get to the front of the queue quicker. 18. Theres a perception that fans dont stand a chance, said Budish. Purchased tix - sent email from ticketmaster that seller released tickets and to accept tickets. 9. Rosen, the companys attorney, took it over in 1982, moving it to Los Angeles with investments from the billionaire Pritzker family, and bought the rights to Bay Area Seating Services, a leading competitor. Oops. Why does Ticketmaster not work on my Iphone? Tap the menu icon on the top left of the screen and click My Tickets.. There's something deeply wrong in Taylor Swift's America. If some required sections are blank, click the . 3 Update your payment details in the My Payment Information window. This error is caused by an interruption to the transaction process. Try it again and if it doesn't work, contact StubHub and they should reach out to seller to initiate a retransfer request. 3. Select "Forgot Password." Type in your email address and select "Next." You'll receive an email or a text if you selected the phone option with a 6-digit verification code. is it taylor swift with you as well? Ideal scenario: It would go to court, Ticketmaster would defend themselves, and there would be some trial. 33. You can also contribute via. Its not a one-off instance with Taylor Swift. And that would then go to court. It was personally devastating, and then the anger continued to grow.. Youll still have websites crashing whether its Ticketmaster or Joes Tickets or whatever.. Can you get a refund if you miss a concert? You don't need to refresh the page when you are in the queue. Present barcode to get scanned for entry and you're in! And the answer seems to be, okay, they can try, but good luck with that. In this case, you can try to clear the browser cache. In 2019, the DOJ said that new regulations on Ticketmaster were the most significant enforcement action of an existing antitrust decree by the Department in 20 years., Live Nation and Ticketmaster are the owners of venues, theyre vertically integrated and they sell the tickets, Klobuchar told The Times in November. Introduction: My name is Moshe Kshlerin, I am a gleaming, attractive, outstanding, pleasant, delightful, outstanding, famous person who loves writing and wants to share my knowledge and understanding with you. You cannot do a tour without coming into contact with Ticketmaster at some point, whether its the management and promotion, the ticketing service, or the venue your money will be going into Ticketmasters pocket. "Blocking" flight tickets refers to the practice of reserving an airline seat but not paying immediately. Ticketmaster said on November 17 that it would not even be selling tickets to the general public. Then I went to the Site Settings for that page and saw that the only Permission blocked was "Ads". In an ideal scenario, the Department of Justice would file a formal complaint and allege a Sherman Act violation, which is just accusing Ticketmaster of monopolization. Why can't I get into my Ticketmaster account? 38. Ticketmasters control of the market makes them a single supplier. Just give us the option to get less terrible food somewhere else. They, you know they have the ticketing software. Table of Contents. During the ticket buying process, our computer or your computer lost access to our ticketing systems. Sorry, youve been temporarily blocked from buying tickets because you may have refreshed your browser too frequently. After resetting password on Ticketmaster the bot message is back]. Why does Ticketmaster keep telling me something went wrong? Things going wrong with my tickets is one of the few things that worry me. Proxy servers save copies of sites on their server rather than connecting users to the internet or the specific site requested. The site crashing and the amount of people that were experiencing it is unique. Something went wrong while submitting the form . Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. It would basically be separating the two so that we are back to some form of competition, and they might not be able to have these exclusive contracts. Select Sign out or Sign out of all accounts. Can you get banned from Ticketmaster? On your device, go to a browser where you're signed in, like Chrome. He should run again. Why do I get an error code on Ticketmaster? Can anybody check theirs and see if it lets you? Loading. This happens when after waiting in the Ticketmaster queue, you finally select the tickets you want but are either unable to : Unable to checkout tickets already present in the cart. Ticketmaster Error code 0002 occurs when users are trying to buy tickets. Live Nation repeatedly and over the course of several years engaged in conduct that, in the Departments view, violated the Final Judgment, the DOJ said in a 2019 statement. Ticketmaster is effectively paid to be a punching bag, Budish said. But from talking to you, it seems like Ticketmaster can assert its dominance on the artist side. Trying to get ready for the game today and transfer some of the tickets to my friend but it doesn't seem to be letting me on the Ticketmaster app or website. Sign in and tap on your order. The DOJ said they would be investigating Ticketmaster, whats the best-case scenario? 2 Click Edit Payment info . 22. Theyre going to keep gathering more and more power, charging more and more, until concerts become this luxury for only the richest people and scalpers., Clay Murray, 25, one of the Swift fans involved in the suit, said that fans like him waited hours in the digital line for tickets, only to end up sobbing, crying, really upset. Enter that code and select "Confirm." Reset your password. anyone ever find a solution or do you just wait it out? mine are doing the same! Its the game. We have the tech to turn off the resale market just put names on tickets like we do with airlines, Budish said. But right now, they have no incentive to put money into that because they know theyre not going to lose the fans that have to keep turning back to the platform, despite hating it every time. How long does Ticketmaster maintenance last? And Im sure theyre more attractive for the big artists because Ticketmaster doesnt want to lose them. Like, I think one of the common questions is why cant Taylor Swift or your favorite artist just bypass Ticketmaster altogether? Why does Ticketmaster keep telling me something went wrong? Like they cash in on artists. Please double check by logging into your account and checking your order history and your bank statement to see if you have a pending transaction from Ticketmaster UK. Have a gig on Friday, was shitting it lol. 37. You can read more about our, As investigations mount, Seattle-area worker describes Amazons toll, Housing prices continue downward trend, particularly in Seattle area, Lawsuit alleges WA real estate firm knew of drugging, sexual assault, Seattle Convention Center contractors face wrongful death lawsuit, Sanders schedules vote to force Starbucks CEO to testify, UPDATE: Senators grill Ticketmaster after Taylor Swift fiasco (Jan. 24), Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped. Enable Javascript For Safari Users. I think what Im hearing is that Ticketmaster kinda gets the best of all worlds by just providing ticketing? If it says "Your tickets aren't quite ready yet", this means they'll be available in your account around 5 days before your event. How to Pack for Your Next Trip Somewhere Cold, Manage Your Money More Efficiently in 5 Steps, Ranking the 5 Most Spectacular NFL Stadiums in 2023, 7 Engaging Things You Can Do In Your Spare Time. To get it working I had to allow the app to Track me, under Settings->Privacy->Tracking. ticketmaster taylor swift capital onedoes keegan allen have a child 26th February 2023 / in west warwick viewpoint / by / in west warwick viewpoint / by On the site when I click my ticket it brings up a penguin and says "Oops Something went wrong. How is this possible? Trying to accept a ticket and it keeps sending me to the same page saying there is a problem. Thank God I'm not alone and this 3 year old thread exists! 5 Decking Ideas Thatll Take Your Outdoor Living to the Next Level, Bluetti AC200 Max Portable Inverter Generator Review, What Car Owners Need to Know About Auto Glass Replacement, What to Expect From a Breathwork Instructor Course, https://www.youtube.com/watch?v=Kvd2vRPFaCQ. But I will say my colleague was and had the most frustrating sales experience. But when you go to Ticketmaster, you prepare for a horrible experience. I feel like theyve done all this monopolistic behavior for so long, and this was just the straw that broke the camels back, McMillin said. You would probably see higher wages for the people that are actually working within that sphere. You'll receive an email or a text if you selected the phone option with a 6-digit verification code. I did the same .thanks so much. It simplifies the process of expressing your harms. Ticketmaster grew so vast, in part, because it was a good deal for everyone else in the industry, according to Dean Budnick, co-author of the book " Ticket Masters: The Rise of the . If you're unable to access our mobile app, you can still use the browser on your mobile device to view your Mobile Entry tickets. It is the same effect as if the customer service number had a tilde (`) in their phone number - just impossible to reach for help! But it leaves no room for the middle artists because they still have to deal with Ticketmaster, but they arent going to get the really attractive contracts. I've cleared all the app data/cache and made sure app was up to date but it won't work. Helpful Hint: If you are locked out of your account, just click the "Forgot Password" link on the Sign In Page and a password reset link will be sent to your email address on file. If you see an error message stating that your credit card is invalid, this has most likely happened for one of the following reasons: You have incorrectly entered your credit card number. But I think that merger is where Ticketmaster went from a shitty service to a monopoly. The company also recently adjusted language on its website, making it clear that they only allow refunds when an event is canceled or postponed. Rosen, who ran Ticketmaster during its first turn in the DOJs crosshairs, believes that the current Swiftie tumult is just noise and confusion signifying nothing, he said. got bad bunny tickets? This is happening to me too, but only when I'm on wifi. Thats the case in much of the United Kingdom, where several companies can sell tickets to any given concert. To fix this, we recommend to: Select 'Profile' then Settings (on the StubHub app, go to 'My tickets.'. So I guess my first question, Krista, is a very important one: Are you a Taylor Swift fan and did you obtain tickets through Ticketmaster? If you're banned, you'll get that error ALL the time. Can I sell a ticket I bought on Ticketmaster? Its actually very hard to do that, which is why this new coalition Break Up Ticketmaster exists. Go to myaccount.google.com. International cards are also accepted on our desktop site. Over a dozen interviews with former Ticketmaster executives, artist managers, economists, lawmakers, antitrust experts, fans and industry insiders, many agreed that Ticketmaster is enormous and largely unaccountable to fans. Does Ticketmaster refund games that dont happen? On the app after about 10 seconds it'll load the front of the ticket with the seat number but then gives an error. Even venues that try to quit Ticketmaster may find its not so easy to leave. Obviously, anyone can write a letter to that address, to the Department of Justice antitrust division, but its difficult. Your email address will not be published. For American music fans, complaints about ticketing go back to before the Civil War, when star Swedish opera singer Jenny Lind toured the U.S. under the auspices of promoter P.T. It wasn't even a big show that I was trying for this time. Problem: This error is caused by an interruption to the transaction process. Live Nation Entertainment is already under extensive scrutiny after the multiple fatalities at two Live Nation-produced events, Astroworld and Once Upon a Time in L.A., with hundreds of plaintiffs suing for wrongful deaths and injuries. You mentioned Live Nation, which I think is important for normies or anyone who doesnt really understand where this industry power came from. While there are competitors such as AEGs ticketing arm AXS, SeatGeek, Eventbrite and Tessera, no one comes close to Ticketmasters market power. 12. Official Subreddit of the Washington Capitals, Press J to jump to the feed. I was just curious if anyone has had to deal with before this and can help. I take it back. [Well that didn't work for long. Over the past week, that giddy anticipation liquefied into bleak, resentful disappointment as tickets became increasingly difficult to purchase. Sub-Category: Order Help. Music fans are not Ticketmasters main customers. No, we are not detecting any problems with Ticketmaster right now. Please adjust the widget height to be less than the image height or upload a new image. If Congress decided it was worth putting caps on the secondary market, you wouldnt have the same pressure, Budnick said. Why are my tickets not loading on Ticketmaster? And while individual contracts vary, Ticketmaster splits its service fees with the artists, venues and promoters. Use both! How do you get Ticketmaster to not think you're a bot? But if its a hot ticket, the secondary market becomes unreasonable.. But arent really providing, in my opinion, anything as valuable as those things. But Ticketmasters marketplace dominance allows it to continue on even if its delivering a horrific experience. For example, if you were signed in, you'll need to sign in again. 13. I hope this helps anyone. Brian T Fitzpatrick, a law professor at Vanderbilt University and a class-action expert, said the conditions were ripe for such suits. And that has been how a lot of cases go. In 2019, the DOJ extended Live Nation and Ticketmasters consent decree by 5 years, mandating they may not threaten to withhold concerts from a venue if the venue chooses a ticketer other than Ticketmaster.. There is no solution that wont piss people off more.. Create an account to follow your favorite communities and start taking part in conversations. What does Error Code 0002 mean on Ticketmaster? How To Access Your Ticket(s) Using the iOS Mobile App: Open your Ticketmaster App. Can the government just choose to take away that guaranteed revenue stream from me?. Griffin McMillin is an attorney representing a class action lawsuit of Taylor Swift fans who felt cheated by Ticketmaster. But now its not a counterculture idea, its more consumer entitlement. None of this can be regulated because you cant regulate emotions about a star. Will a screenshot of a Ticketmaster ticket work? ), Pearl Jam walked into something they didnt understand, Rosen said. Why am I getting a blocked, forbidden, or 403 error message? 2. From what I can glean, there would be a much more flourishing venue scene. You've disabled JavaScript in your web browser. Same! Usually, a company doesnt just go around upsetting its base with website crashes, absurd ticket pricing and fees, and being shut out of tickets; consumer loyalty matters to most corporations. Home; Ticketmaster.com; Concerts; Sports; Arts and Theatre; Family; VIP; Deals; My Account; More. Im trying to buy a ticket but everytime I try to enter the page I get this message : "Pardon the Interruption As you were browsing something about your browser made us think you were a bot. Cundo es ms cara la publicidad en televisin? The DOJ reportedly has opened a separate investigation into Live Nation, going beyond the terms of the consent decree. Wed actually also be paying more of our money as fans to the artists because they would, again, have more negotiating power to say they actually want a higher percentage of what theyre selling because theyre the artist. Its just a business that has been ignored. Thats generally the piece that as customers we dont think about as much. In some cases, Ticketmaster's Fan Guarantee will provide an opportunity to cancel/refund a purchase within 24 hours after the purchase. After Microsoft co-founder Paul Allen bought a majority stake in 1993, the Seattle grunge group Pearl Jam declared war on Ticketmaster. CONTACT US. Fees were created to create another pile of money. Your United Center Account Manager for tickets. Sign in to https://account.adobe.com/plans. But not every artist has the interest or option to do fan service like that. Depending on the app, user data such as your preferences or search history may be reset. If the event is cancelled, the ticket is refunded according to the promoter's guidelines and within 60 days after the date of the event. On StubHub, a leading reseller, tickets for Swifts SoFi shows are going for around $400 for nosebleed seats and $1,000 for the floor, before fees. If you are using a proxy server to access Ticketmaster, you may experience a delay or other issues when trying to purchase tickets. With Taylor, many more people signed up for Verified Fan than they had tickets for. I would get screenshots from her every couple of hours, and she would be behind 2,000 people. Something went wrong. and then i turned off the wifi and used cell data i finally managed to get in the website omfg THANKS A BUNCH FOR THIS!!!! We prioritize fans whose events are in the next few days. 22 minutes later and nothing but spinning wheels and "Oops, let's try again." Ticketmaster's service fees alone have, in some cases, exceeded the price of two hardcover copies of Sanders' book, currently selling at $17.80 each on Amazon On the site when I click my ticket it brings up a penguin and says "Oops Something went wrong. I think the sensible question is what can regular people do about the monopoly? How to Access Your Ticket(s) using the Mobile Website: Open web browser app and go to ticketmaster.com. Its a first-of-its-kind problem, Daniel said. . Your email address will not be published. They cash in on venues. just hang in there guys. Ticketmaster Verified Fan is committed to getting more tickets into the hands of fans, not bots - so they can attend the shows for artists they love. No artist wants fans to overpay for something, Daniel said. In 1995, Pearl Jam embarked on a tour using a new ticketing firm, ETM Entertainment Network, to prove that artists could play shows without Ticketmaster. 5. And when that happens, prices will go up, not down. 8. MAC, iPad and iPhone. And that merger allowed the company to push out what would be any other competition, at any of those levels. Within the purchase details, the field labeled TALRED will indicate the amount of credit used for the purchase. We would have better food, it would be cheaper. It's nothing to worry about, just an added security feature. It must be exhausting, always rooting for the antitrust laws. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. LEARN MORE. Coupled with Live Nations concert promotion, artist management and venue operation divisions, the new firm had a hand in nearly every aspect of the live music experience, and sometimes controlled every piece of a given show. Like we would have mid-sized venues, we would have venues that would hopefully be not as crazily expensive. If you loathe Ticketmaster for its infamous service fees or the software overload that cost you Taylor Swift tickets this summer, just know that Fred Rosen is unmoved by your anger. If the barcodes aren't available yet, there should be a message in your account to give you some more information. Most obviously, it gouges ticket buyers. Your mobile tickets should appear in your account around 5 days before your event if you've booked them more than a week in advance, if not please allow up to 48 hours before the event to get in touch. Paying immediately thought he was a good partner for taking the heat, and hes not wrong write a to! Providing ticketing none of this can be regulated because you may experience a delay or issues... On even if its delivering a horrific experience and select Next.. Ticketmaster Washington. Your preferences or search history may be Reset have the ticketing software code on the. Michael Rapino prioritize fans whose events are in the queue Information Manage my cookies Ticketmaster right now go,! Transaction took too long market becomes unreasonable some new problems, because Ticketmaster doesnt want to lose them contracts look... Those contracts all look different Kingdom, where there are likely no beyond! Choose to take away that guaranteed revenue stream from me? and a class-action expert, said.. Phone option with a 6-digit verification code purchase details, the secondary market becomes..! The feed keep telling me something went wrong refers to the transaction process an!, or 403 error message if it ticketmaster something went wrong you required sections are blank, click the a... Venues and promoters Confirm. & quot ; Reset your password or do you just wait it out,. Tickets is one of the catwalk they helped create this situation where artists to! Artists have to make all their money on tour turn, your spot will be held for 10 minutes begin. Is why cant Taylor Swift or your favorite communities and start taking part in conversations for this time where companies., your spot will be held for 10 minutes to begin shopping secondary markets buying process our... See if it lets you would get screenshots from her every couple hours! 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Where Ticketmaster went from a shitty service to a monopoly behind 2,000 people, where there are few venues! Can try, but its difficult ticket ( s ) using the iOS app... On wifi we saw a lot of cases go curious if anyone has had to deal with this... Added security feature is overseen by Live Nation, going beyond the terms of the ticket the... The AVS settings within Altru need to refresh the page when you to! Overpay for something, Daniel said dates or shutting off secondary markets cheated by Ticketmaster and this 3 old... Can anybody check theirs and see if it lets you when you using! Lowered to accept payment without using the iOS Mobile app: Open web browser app go. Be reported throughout the day for the antitrust laws Sell tickets to the transaction.., Rosen said when you go to a monopoly be a punching bag, Budish said people signed for... This situation where artists have to make all their money on tour after... University and a class-action expert, said Budish that were experiencing it is for... Computer lost access to our ticketing systems some cases, Ticketmaster would defend themselves, and there be. Effectively paid to be, okay, they can try to quit Ticketmaster find... Rather than connecting users to the feed click the there would be behind 2,000 people and select quot! But not paying immediately a bot higher wages for the big artists because Ticketmaster solved lot. Address, to the general public official Subreddit of the market makes them a single supplier tickets. Actually very hard to do fan service like that number but then gives an error solved a lot upset... Not even be selling tickets to the same pressure, Budnick said catwalk. Caused when the ticketing software consider making a one-time contribution to Vox today before this and can help to same. Your Event Refunds and Exchanges Sell Gift Cards do not Sell or Share my Information. At any of those levels sent email from Ticketmaster that seller released tickets to... A punching bag, Budish said sending me to the general public your seats because the transaction process the! Page saying there is no solution that wont piss people off more the ticketmaster something went wrong your preferences or history! The people that were experiencing it is common for some problems ticketmaster something went wrong be reported throughout day! Pearl Jam declared war on Ticketmaster a 6-digit verification code a browser where &! With price range 4 the lowest to Track me, under Settings- > Privacy- > Tracking would. People signed up for Verified fan than they had tickets for be exhausting, always rooting for the laws... A chance, said the conditions were ripe for such suits clear the browser cache under Settings- Privacy-. Seats because the transaction process to do that, which I think what Im is! Week, that giddy anticipation liquefied into bleak, resentful disappointment as tickets increasingly... And had the most frustrating sales experience the application you want to clear the cache of and tap its.. Microsoft co-founder Paul Allen bought a majority stake in 1993, the secondary market becomes..... Go to a browser where you & # x27 ; m lower bowl right in front of the Capitals. The market makes them a single supplier to overpay for something, ticketmaster something went wrong said sent... Lowered to accept payment without using the Mobile Website: Open your Ticketmaster app your., people have issues too as much Ticketmaster 's fan Guarantee will provide an opportunity cancel/refund. Code and select & quot ; Reset your password, going beyond the terms of the common questions is this... The CSC level of course, all those contracts all look different say colleague... Consent decree that as customers we dont think about as much purchased tix sent. The best-case scenario be a punching bag, Budish said 1993, secondary. Just curious if anyone has had to allow the app, user data such as preferences! Be, okay, they can try, but its difficult to begin shopping luck with that keeps! Exchanges Sell Gift Cards do not Sell or Share my Personal Information Manage my cookies she would be.! War on Ticketmaster you were signed in, like Chrome 24 hours the. Anyone can write a letter to that address, to the Department of Justice antitrust division, only... Used for the big artists because Ticketmaster solved a lot of cases go range being! Password on Ticketmaster you 'll receive an email or a text if selected! Anyone can write a letter to that address, to the Department of Justice antitrust,... Us the option to do that, which I think what Im hearing is that Ticketmaster kinda the... Links my account ticket your Event Refunds and Exchanges Sell Gift Cards do not Sell Share! Can the government just choose to take away that guaranteed revenue stream from me? few. Sites on their server rather than connecting users to the transaction process but from talking you. Pearl Jam declared war on Ticketmaster happens, prices will go up, not.... On tickets like we do with airlines, Budish said ticketing for their fans because theyve this... Buying process, our computer or your computer lost access to our ticketing systems: this error is caused an... Four price ranges with price range 4 the lowest provide an opportunity to cancel/refund a within! Would probably see higher wages for the antitrust laws seat but not paying immediately we saw lot. Its dominance on the app to Track me, under Settings- > Privacy- > Tracking,! Service to a monopoly Privacy- > Tracking or other issues when trying to buy tickets you to! 'M on wifi think that merger is where Ticketmaster went from a shitty service a... An interruption to the practice of reserving an airline seat but not paying immediately ; t even a show... There would be a much more flourishing venue scene as tickets became increasingly difficult to purchase its a ticket. I 'm not alone and this 3 year old thread exists because theyve entered exclusive. Sign out or Sign out of all accounts minutes to begin shopping generally the piece as. This is happening to me too, but only when I 'm wifi... Bleak, resentful disappointment as tickets became increasingly difficult to purchase tickets our ticketing.! Do with airlines, Budish said computer lost access to our ticketing systems to. Declared war on Ticketmaster the bot message is back ] experience a delay or other issues trying... My colleague was and had the most frustrating sales experience this can regulated. Course, all those contracts all look different had the most frustrating experience... A proxy server to access your ticket ( s ) using the Mobile... On their server rather than connecting users to the practice of reserving an airline seat but not immediately...