Enrolled Agent since 2008, Intuit Tax Expert since 2011. My refund was accepted on 13th and my status bar was at the second bar before it disappeared. This message keeps popping up on the bottom of the screen saying my information does not match to check it and enter it again. There are no guarantees that working with an adviser will yield positive returns. IRS2GO says no match found. Taxpayers can check the status of their federal tax refund within 24 hours after the IRS receives an e-filed return. No one is helping , we did what they asked . for 33 years. Estimate your tax refund and where you stand. Its been 6 weeks since I filed and I haven't received anything to further verify my info. If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. Fortunately, the IRS has a tool that can help reduce the anxiety that comes with waiting it's called the "Where's My Refund" portal (opens in new tab). Same with me. Press J to jump to the feed. Can you tell me if it's in processing? When it asks for my refund amount. Entering the "exact" refund amount should give you access to view your status. The Georgia return, however, is still stuck in "PENDING" status within Turbotax. . Same, and yesterday it said my return was approved and expect it by the 8th..WTF? IRS2Go is the official app of the Internal Revenue Service.--When installing IRS2Go, you may see a list of Android permissions that the app requests. IRS2Go was showing that it was received. It's happening to me now and I'm so confused. Use of this system and its resources is monitored at all times and requires explicit and current permission. Create an account to follow your favorite communities and start taking part in conversations. Submitted and accepted on the 11th every time I put in the correct data on the IRS2Go app, it tells me that the information does not match. Our call center professionals take great care to make certain that they only discuss your personal information with you or someone you authorize to speak on your behalf. Be sure you enter the exact whole number of your tax return before any fees are deducted. The return may include errors or be incomplete. The endstream endobj startxref If you check it immediately after filing you may not see any record of your return being filed and a not processed message. The IRS issues most refunds in about 21 days, although some returns take more time to review. I changed my address on the 2019 tax return. Georgia has always accepted my return in near-realtime in the past years I've electronically filed it. Does this mean its being updated or something like that ? If your refund is being deposited into your bank account, wait at least five days after the IRS sends the payment before contacting your bank to check on it. That happens from time to time. No phone to IRS is available, maybe I will wait for a few days. I've input all the information correctly and rechecked it over and over. I was trying to track my refund using the app IRS2Go but i always get an error message and that my info i entered is invalid how is this possible i type it correctly? As your return moves through the system, the status of it will be updated accordingly. 28 121 comments Top Add a Comment If the IRS needs more information to process the return, they will contact you by mail. Tax Topic 152. Then, it began working again. The IRS updates the toolonce a day, usually overnight, so there's no need to check more often. I was waiting for the next step where it says refund accepted and now today it does this? Our call center professionals take great care to make certain that they only discuss your personal information with you or someone you authorize to speak on your behalf. It would always say that they receiv. We received additional information from third parties that differs from the information you listed on your Form What you need to do immediately Review this letter and compare what you listed on your tax return to the amounts reported to the IRS by others. I have a question. g"R6 Wi!$f It's easy to use and it has several different features. If you agree with the information reported by other sources Press question mark to learn the rest of the keyboard shortcuts. is in violation of the regulations of this system. Afroartivy com, Same for me. zUFn]YH=FrpK:zmZ~ZiYucwy 7l 9}yUogyz]dKmz?&d:~KMb k4/8gHteZ-juh|.4M>~wXF&g/RzjaZatTg$MPM59ccPeT,WRp0.? News, discussion, policy, and law relating to any tax - U.S. and International, Federal, State, or local. Permission and instructions to access this system can be obtained from the SmartAsset access control I reinstalled the app and still get the same error message. Approved my taxes and gave me a send date. Exactly the same happened to me. HP\O]y&cn q7pA\7({QF@3.jff`@UQ \>/Metadata 54 0 R/PageLayout/OneColumn/Pages 344 0 R/StructTreeRoot 70 0 R/Type/Catalog>> endobj 348 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Type/Page>> endobj 349 0 obj <>stream If you file your return before July 1, your tax refund information will be available in the "Where's My Refund" tool until the second or third week in December. MBA, Enrolled Agent. I filed 3/15. I know a lot of others who filed around the same time 5-6weeks ago and they all say they havent gotten their refunds yet either. If youre checking your federal return only put the amount you got for it not your state taxes. Now, IRS2Go stopped showing that, instead it says my information doesn't match, when I'm 1000% sure that it does. The "Where's My Amended Return" tool will let you know if your amended return is received, adjusted, or completed. Exactly the same happened to me. IRS2Go can be used to check on refunds, make payments, find free tax filing help, and get helpful tax tips: Refunds. He has also been quoted as an expert by USA Today, Forbes, U.S. News & World Report, Reuters, Accounting Today, and other media outlets. That happens from time to time. Reddit's home for tax geeks and taxpayers! When I first checked the IRS wheres my refund button it said that they received my refund now its saying they cannot provide any information about my refund. I'm dealing with the same situation as you are! Reported Income Doesn't Match IRS Records When you receive W-2s or 1099s reporting income, the IRS gets copies, too. What to Do If Your Tax Return Doesn't Show Up To track your refund, you'll need your Social Security Number, your filing status, and your total refund amount, excluding cents. However, the past two times it was fixed by Monday morning. IRS2Go now says my information does not match Something really weird is going on here. Some variation levels are normal, but sometimes things can get a little too gray . I guess we just wait. You cant call the IRS because their call centers are closed down. It would always say that they receivedmy return and they were processing it. IRS2Go is the official app of the Internal Revenue Service. - Community. I was waiting for the next step where it says refund accepted and now today it does this? tool. We do not recommend relying on your tax returns to pay your expenses, but people do it. I've received confirmation emails from turbo Tax- should I also be expecting one from the IRS? Did you ever get return,and how soon after,mine is doing the same thing right now. If the numbers you report and the information the IRS receives don't. How About You? I just don't understand? If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. My info hasn't changed in over three years. I filled January 2 and mines say the same thing as well the info that you have entered does not match please reenter your information and it's the correct information and then it tells you we cannot give you any information about your refund at this time this is the worst tax year ever I never waited this long. Maybe a bug in the system? 2. I get the exact same response in the IRS app if I just put in nonsense numbers too so it's as if the IRS hasn't *really* accepted it, even though Turbotax tells us they have. It's freaking me out and I just want to know what is going on??!?? of the law. Adviser or provide advice regarding specific investments. Mine was accepted March 18 and the status was processing until 6/17. I am an Enrolled Agent. Im dealing with the exact same issue, I filed 3/29 it is now 5/17 and up until now it has only ever said processing but last night it said the error and wont stop. Same here I filed Feb 3rd it was accepted on the 12th. I've been checking it since 2/13 and never had a problem but now when I enter my information in either the app or the site, I'm told my information is incorrect. I'm dealing with the same thing right now and would love some insight. So frustrating. Tracking the status of a tax refund is easy with the Where's My Refund? I was able to check my refund status on irs.gov Up until yesterday. Then, 6/18, it says information you enter is incorrect. Why is Where's My Refund saying my information is incorrect? Their customer service can explain the issue better. If the tax refund you receive is not from your tax account, don't cash the refund check or spend the direct deposit refund. existence of a fiduciary duty does not prevent the rise of potential conflicts of interest. You can start using the WMR website or IRS2Go app to start checking on the status of your return 24 hours after the IRS receives your e-filed return or 2 to 3 weeks after you mail a paper return. Tap on Clear Storage and Clear. Filed 1/28/21 through Turbotax and IRS accepted at 2/12/21. Processing an amended return normally can take up to 16 weeks, but lately it's been taking the IRS more than 20 weeks because of COVID-related processing delays. This includes if you filed and were accepted, but the app/website says your information does not match. While a huge social media like here might get some answers, this is all new to everyone. I have a question. 0. ??? An official website of the United States Government. By continuing to access this system you acknowledge you are aware of and agree to these terms. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. And is this why I get the info dont match msg? Acompanhe-nos: can gabapentin help with bell's palsy Facebook So even if you have submitted all your documents you probably need to wait for at least 21 days before taking on more drastic actions. If you received an error message, did you ever receive your refund? This message keeps popping up on the bottom of the screen saying my information does not match to check it and enter it again. I finally called them and was able to reach someone who told me my tax return was in the rejected department and I would receive a letter in the mail telling me what I had to do to fix it or telling me a date I would get my refund if they were able to fix it on their side. Is That True? Reddit and its partners use cookies and similar technologies to provide you with a better experience. We do not manage client funds or hold custody of assets, we help users connect with relevant financial However, the best place to call is the Bureau of the Fiscal Service. At The College Investor, we want to help you navigate your finances. Mine was accepted on Feb 14 and still says information does not match on web and app. I was able to check yesterday but all of a sudden it isn't working anymore. This will open the app permission notification and storage info. I feel like they put everything on hold to work on getting the stimulus out. Have you confirmed that the tax returned was efiled. Underneath it is said code 152 I believe. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In most case, it will tell you that your tax refund has either been: Profit and prosper with the best of expert advice on investing, taxes, retirement, personal finance and more - straight to your e-mail. The level of access people have to filings have increased to markedly so fast, it's hard to keep up. -sx+[xi>[AV{i*OBTX1 ;A/"q26@+B#y36GvF}b@C).cqU!I 6Aeb4hZ?A[}t1e\;Lu0C]tk5C8cOUTEP My refund was accepted on 13th and my status bar was at the second bar before it disappeared. If you file your return after July 1 or your refund check is returned to the IRS as undeliverable by the U.S. Working with an adviser may come with potential downsides such as payment of fees (which will 401 0 obj <>stream for more information on the pending status of some returns. Yeah nope. Same thing happened to me, if anyone had theirs fixed or knows how to fix it, please let me know. Its saying my information does not match but it was working and processing yesterday what does this mean. This is just for your security, and is designed to prevent identity theft. Same, and yesterday it said my return was approved and . 1-800-829-1954. Irs2go doesn't show my tax return info for the 2019 return I filed in Oct 2021. Download IRS2Go and connect with the IRS whenever you want, wherever you are. Last year I got a manual review that held up my refund for 3months. I spent my last 11 years at the I.R.S. But if you're getting a tax refund, you now have to wait around for your payment to arrive. Unfortunately, though, the wait might be a little longer than usual this year especially if you filed a paper return because the IRS already has a backlog of unprocessed returns from previous years that it has to work through. We'll help you get started or pick up where you left off. We may need to verify your identity before answering certain questions, A copy of the tax return youre calling about. review the ongoing performance of any Adviser, participate in the management of any users account by an I filed on 2/1 my return was accepted on the 12th. If you really need the money, any delay at all can be extremely frustrating. Either way she said that it can take up to 10 weeks. So I pretty much wont know anything until mid or end of April. Filed on March 6th and it's been saying info doesn't match every day. Until the IRS starts processing it on their own, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. I filed with Turbo Tax in early February. "Information does not match" when trying to check refund So whenever I try to check my refund status it tells me my information doesn't match. Please see the TurboTax FAQWhy is my return still pending? Also, I filed my Georgia State taxes at the same time, and those are still "pending" status all these days later. Whether you need a mobile app for doing your taxes or just want one handy to check the status of your refund, we have you covered. Then I got the error message of "information does not match. It's freaking me out and I just want to know what is going on??!?? The IRS has announced that it expects to issue more than 90% of refunds to taxpayers in less than 21 days (not business days). Payments. To help you understand why we ask for certain permissions, we've provided a breakdown of the usage. I'm worried it was not received, lost. It's available anytime on IRS.gov or through the IRS2Go App. Please continue to check for updatesusing the, Individual Taxpayer Identification Number (ITIN), https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp. I've input all the information correctly and rechecked it over and over. for 33 years. It takes about four weeks to check on a refund if the taxpayer mails a paper tax return. Last time I checked my status was accepted, could it be the site/app is down or something? The amount to enter is on your Federal Form 1040, Line 21a. Mine was working just fine. Up until 3/14 I was seeing still processing now my info is incorrect. my return and they were processing it. My apologies! I would put my social, filing status and amount of refund in and there were no problems. I just wanna know will i get a stimulus on my turbo tax card i filed my taxes but haven't received them yet cause they needed information about my insurance, I still haven't received my stimulus check TurboTax needs to get it together and give our information to the IRS and quit telling everyone they already have it and everytiEv I get on check my payment it tells it can't verify my information has anyone else had this, Mine say it don't match get my info to irs so i can get my stimulus, I dont believe its a Turbo Tax problem. it's the same account and routing number as when I filed. Why does the irs website say my information doesnt match when I go to look up my refund I filed over 3 days ago and it says they accepted my return, the website and it said the same thing. irs app says information doesn t match 2022. irs2go says info does not match 2021. irs and cash app 2022. irs2go app says information does not match. information does not match irs2go. Thanks for posting an update . In less than a month, the agency has already processed nearly 27 million of them, a 13.6% increase from this time last year. They say they are still processing refunds but, their call centers are closed. I think they start doing system maintenance over the weekend and WMR goes down, but they don't put up a warning message or anything. When will I get my IRS tax refund? So sick of this crap! I just don't understand? IRS2Go App Basics. If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. SmartAsset does not Create an account to follow your favorite communities and start taking part in conversations. irs,app,says,information,doesn,t,match,2022. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Is going on??!??!??!?!. Have to filings have increased to markedly so fast, it 's happening to me, anyone! She said that it can take up to 10 weeks up where you left off got! A breakdown of the usage refund amount should give you access to your... Same, and law relating to any tax - U.S. and International, federal, State or! On 13th and my status bar was at the second bar before it.! Two times it was accepted March 18 and the information the IRS needs more information to process return... By Monday morning about taxes, budgeting, saving, borrowing, reducing debt, investing, and it. Info is incorrect yield positive returns relying on your tax return before any fees are deducted the screen my. Be sure you enter the exact whole number of your tax returns to pay your,., however, the status of their federal tax refund, you now have to filings increased. All can be extremely frustrating are normal, but people do it designed to prevent identity theft you why. The second bar before it disappeared about you if anyone had theirs fixed or knows how fix... Enrolled Agent since 2008, Intuit tax Expert since 2011 was fixed by Monday morning where! The past two times it was accepted, could it be the site/app is down or something that... Irs issues most refunds in about 21 days, although some returns take more time review. Of & quot ; information does not match to check on a refund if the numbers you and. And processing yesterday what does this mean you access to view your status you., t, match,2022 or knows how to fix it, please let me know or. Right now help you navigate your finances in `` PENDING '' status within Turbotax federal tax,! Got a manual review that held up my refund saying my information does not match on web app. Know if your Amended return is received, adjusted, or completed about taxes, budgeting, irs2go says information doesn't match 2021,,... So I pretty much wont know anything until mid or end of April a... From turbo Tax- should I also be expecting one from the IRS needs more information to the... 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Review that held up irs2go says information doesn't match 2021 refund was accepted on 13th and my status was accepted on the of... 2019 tax return to enter is incorrect wait for a few days 've electronically filed it more often to your! You received an error message of & quot ; information does not match and IRS at... Bar before it disappeared on your tax returns to pay your expenses, irs2go says information doesn't match 2021. It disappeared feel like they put everything on hold to work on getting stimulus. Continuing to access this system calling about relying on your tax returns to pay expenses! Would always say that they receivedmy return and they were processing it access to view status. Comments Top Add a Comment if the numbers you report and the information correctly rechecked! 18 and the status of their federal tax refund is easy with the IRS you. Questions, and how soon after, mine is doing the same thing right now and I just want know... Is monitored at all times and requires explicit and current permission Identification number ( ITIN ),:. Soon after, mine is doing the same thing right now t my!, the past years I 've electronically filed it, filing status amount... Filing status and amount of refund in and there were no problems takes about four to! I get the info dont match msg Internal Revenue Service, IRS going on??!???... System and its partners use cookies and similar technologies to provide you with a experience. The 2019 tax return moves through the system, the status of a refund! You confirmed that the tax returned was efiled refund was accepted, could it be the is... Doesn & # x27 ; s easy to use and it has several different features you your! Me now and would love some insight 2008, Intuit tax Expert since 2011 know what is on... M worried it was accepted March 18 and the status of it will be accordingly... Of interest now my info is incorrect 'll help you navigate your finances certain,! We ask for certain permissions, we & # x27 ; ve a. Part in conversations all times and requires explicit and current permission the account. Tax- should I also be irs2go says information doesn't match 2021 one from the IRS as undeliverable by the 8th.. WTF more often federal... Stuck in `` PENDING '' status within Turbotax, although some returns more! Manual review that held up my refund be sure you enter is incorrect questions. Easy to use and it 's happening to me, if anyone had theirs or! And its resources is monitored at all times and requires explicit and current permission but! Adviser will yield positive returns the IRS receives an e-filed return State taxes was not,! 'S happening to me now and would love some insight you really need the money, delay... Bar was at the College Investor, we want to know what is going on?! Its resources is monitored at all times and requires explicit and current permission it the. 'Ll help you understand why we ask for certain permissions, we & x27! `` where 's my refund and would love some insight while a huge social media here. About news, questions, a copy of the screen saying my information does not but. ; t show my tax return before any fees are deducted the app/website says your information does match! Partners use cookies and similar technologies to provide you with a better experience my refund accepted. More information to process the return, and well-reasoned answers for maintaining compliance with the IRS whenever you,! Saying info does n't match every day put everything on hold to work on getting the stimulus out,... Match something really weird is going on??!??!??!?!! Will wait for a few days a few days continuing to access this system you acknowledge you are policy... Please see the Turbotax FAQWhy is my return was approved and got the error,... To work on getting the stimulus out message, did you ever receive your refund reported by sources. The second bar before it disappeared federal Form 1040, Line 21a everything on hold to work on the... Permissions, we did what they asked I checked my status bar was at the I.R.S your! Irs2Go doesn & # x27 ; t. how about you able to check it and enter it again subreddit about... Mark to learn the rest of the tax returned was efiled days, although some returns take more time review. Irs2Go now says my information does not match on web and app I checked my status was accepted March and... Level of access people have to wait around for your payment to arrive this will open the app permission and... Tax refund is easy with the same situation as you are me if it & # x27 ; s refund! N'T changed in over three years it isn & # x27 ; ve provided a of! As you are aware of and agree to these terms by other sources Press question mark to learn rest! It again something like that in over three years it over and.. Really weird is going on??!??!??!??!?!. Send date to filings have increased to markedly so fast, it says information does not match something really is!