Your Impact and Opportunity We are looking for dynamic, high-performing team players who thrive in fast-paced environments to join our US Sales team. At ResellerRatings, you will find a culture that rewards your entrepreneurial spirit and gives you . for life through services by Charles M. Futrell (12th Earlier, we discussed how the number of calls made can impact a salespersons success. This is a eight stage process. A consistent and high performing individual with a positive goal-oriented attitude. Slide 36: This is About Us slide to showcase Company specifications. SlideTeam added 2328 new products (e.g. This is a four stage process. The measurable outcomes will be higher customer engagement, effective employee performance, higher revenue, and lower cost of business operation. A class presentation of chapter 2 from Sales Management book by Hair. Slide 17: This slide represents Ethical Awareness Framework. Slide 8: This slide represents Role of Individual in Organizational Effectiveness Template. -Masters in Financial Analysis from St. Joseph's College of Commerce, Bangalore. -Lead Generation. Sales Management - Meaning and Definitions According to American Marketing Association, sales management is "the planning, direction and control of professional selling including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating to the personal sales force." A good second step is to train all salespeople and sales managers on the policy. However, how you handle objections can make or break your ethical selling efforts. Creative, customer-focused change agent experienced in building and leading high-performance teams. Identify the organization's values Identifying the organization's values can give you a foundation to use for an ethical management plan. ", "Snov.ios Email Finder reduced the time it took us to find email addresses by almost 50% and the lead generation efforts by 20%. Slide 5: This slide shows Introduction to Business Ethics Template containing- Code of Conduct, Based on Moral & Social Values, Provides Basic Framework, Gives Protection to Social Groups, Voluntary, Requires Education & Guidance, Relative Term, New Concept. The second factor, though, is a bit more difficult because the request can be unfair to other customers, and may cause legal problems. This is a ethics in decision making ppt presentation. The idea is to work with ethical values in mind and let the idea of sales ethics revolve around. The first step is to develop policies based on the companys mission and values (recall these from Chapter 2) that describe what is acceptable and what is not. ETHICS What if the special request is for a discount? Take advantage of these corporate ethics PPT templates to show ethical principles such as honesty, accountability, integrity, excellence, leadership, etc. to define ethics and the scope of ethical issues to consider how ethics might affect sales operations to evaluate ethical relationships between salespeople and the company, co-workers, customers and competitors to suggest managerial guidelines for ethical behaviour in sales. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. May 2013 - Feb 201410 months. Tap here to review the details. If u need a hand in making your writing assignments - visit www.HelpWriting.net for more detailed information. WideScreen Aspect ratio is becoming a very popular format. If you want to build your sales career and enjoy building relationships to provide long-term solutions to your customers, this is the role for you. It appears that you have an ad-blocker running. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Ethical decision making process. Now customize the name of a clipboard to store your clips. You need to understand the features of your competitors products and what sets your offering apart. With an ethical approach in prospecting and selling to customers, you develop a deep, trustworthy relationship with them. A sales professional who is committed to corporate practices with a good leadership and a strong sense of ethics. Marketers have faced ethics challenges in how claims are made in advertising, while supply chain managers have encountered dilemmas in dealing ethically with vendors. These values should be followed by sales management first, who, in their turn, will inspire sales reps to follow the same. For example, if your prospect expresses concern over your companys reputation, or says they havent heard good reviews from other users, try not to get defensive. Other Responsibilities include : Develop industry / segments point-of-views and solutions which are aligned to Go-to-market Strategy of the BU / Horizontal. Managed the development and implementation of effective business strategy to develop new opportunities and secure revenue growth. Take special care not to criticize or bad-mouth competitors that behavior can be perceived as unethical to customers. Looks like youve clipped this slide to already. Slide 20: This slide displays Ethical Action explaining- Fairness, Integrity, Objectivity, Diligence, Competence, Transparency, Professionalism, Honesty. Manipulation can include misrepresentation, or claiming a product does something it doesnt, but it can also include withholding important information, using hard-sell tactics, and other unfair sales tactics. 12 slides Ethics in management Dr. Jerry John 487 views 40 slides Presentation on Business Ethics Jatin Suthar 240 views 20 slides Principles of business ethics ShaniaFernandez2 854 views 8 slides Importance of-business-ethics Syed Arslan 169.3k views 16 slides C5 -organizational_ethics_compatibility_mode_ Ezzy Izzuddin 648 views Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Sales Planning is the first functions of sales management and it means that the role of a sales manager is to facilitate planning. Establish the proper moral climate. These were not created just because of salespeople. As a result, youll build an undivided trust and loyalty with customers, as theyll understand your attitude and the value of your offering. Slide 13: This slide shows Business Approach to Ethics & Social Responsibility. The SlideShare family just got bigger. How to incorporate an ethical culture in your sales team? This person monitors the organization to determine if it's making a good faith effort to abide by its stated values, that the code of conduct supports those values and that violations of those values are prevented or detected and addressed. Arthur Anderson (mixed up with Enron) was a. leader in Ethics training. Take the assistance of these corporate governance PowerPoint slides to portray the core values of namely ethics, trust, vision, and quality. Describe steps that companies take to ensure ethical sales activities. In addition, laws regarding hiring practices, workplace safety, and others can affect sales managers. What is the step-by-step approach to building such an ethical environment? Clipping is a handy way to collect important slides you want to go back to later. Slide 12: This slide depicts Business Ethics Key Drivers. Here's what our users say about their experience. The LibreTexts libraries arePowered by NICE CXone Expertand are supported by the Department of Education Open Textbook Pilot Project, the UC Davis Office of the Provost, the UC Davis Library, the California State University Affordable Learning Solutions Program, and Merlot. 3. The SlideShare family just got bigger. You can read the details below. Shells ethics policy, for example, is a book over twenty pages long! Slide 16: This slide depicts Forces that shape Business Ethics. Move from untruth to truth. The Federal Sentencing Guidelines (FSG) were first developed in 1987 and then updated in 2007, and specify what happens to companies when employees commit breaches of ethics. This page titled 13.4: Ethics in Sales and Sales Management is shared under a CC BY-NC-SA license and was authored, remixed, and/or curated by Anonymous. Do you need to modify the previous script, or does it still work? Handling objections in an unethical manner could include reactions such as arguing with a prospect when they voice concerns, or attempting to bully them until they back down. The stages in this. Such properly planned and organized training sessions will help you better understand your sales reps strong and weak points, analyze their behavior patterns, find the solutions that best correspond to ethical sales practices, and keep your salespeople ahead of what your competitors are doing. Clipping is a handy way to collect important slides you want to go back to later. The act came in to effect first in December 24, 1986 after being passed by the President of India. In fact, businesses with high ethical standards report having higher customer satisfaction, greater customer retention, and more active referrals. Through my career I formed front liners employees to sales, negotiation, customer service and telephone courtesy; business etiquette and business ethics, time management, presentation skills, leadership skills, team building, public speaking; motivation and all Human resources topics and functions And to better understand whether your sales team is performing right in terms of sales ethics, you can focus on a number of metrics that youll notice to increase. -Finance student turned Sales Professional. Sales being an essential component of promotion has evolved overtime and is deeply influenced by the evolution in the society and. ", "The open rate for the emails sent to leads collected and verified with Snov.io tools went from 25% to 73% in just one month, which resulted in 95 business meetings with potential customers. Ethics refers to an individual belief system and consists of knowing what is right and what is not. The reason is simple: when you try to deliver genuine solutions that best fit customer requirements, they respond with their trust and loyalty to your brand. Slide 25: This slide depicts Responsibility to Employees, General public, Customers. Slide 32: This slide displays Clustered Column-Line chart with products comparison. Are there any new ethical challenges coming up. Factor shaping ethics in Do salespeople deserve the image or negative stereotype? However, there are also human qualities you should look for while hiring a sales rep wholl maintain ethical behavior, for instance, humbleness, honesty, resilience, energy, and a quick mind. Functional areas of Ethics and Miscellaneous Ethical issues in Business, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Common business ethical issues in massage therapy, Ethical and legal consideration in RETAILING, Presentation on importance of business ethics for managers. Mohit Mahajan Follow Summer Intern at HDFC Bank This book discuss about the sales, sales management and related concepts. Free access to premium services like Tuneln, Mubi and more. With over 100,000 thriving companies on board, Snov.io continues helping businesses grow. Free access to premium services like Tuneln, Mubi and more. Google Slides is a new FREE Presentation software from Google. Post your important notes. Clipping is a handy way to collect important slides you want to go back to later. 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