Retrieved from New York Times: https://www.nytimes.com/2018/05/21/technology/uber-sexual-harassment-lawsuit.html, In, S. F. (2017, Mar 04). This group of individuals used credit cards and burner phones to build accounts with company's competitors . Use tab to navigate through the menu items. We can write you a custom essay that will follow your exact instructions and meet the deadlines. (2020, Jan 20). Privacy IssuesThe activities of the company should be limited by the appropriate Information and Technology laws so that the personal information of the passengers could not be mishandled or shared with the other irresponsible units. Uber's relation with drivers deteriorated following a decision to alter the company's revenue-sharing formulawith Uber taking as much as 30 percent of gross fare revenue (depending on driver volume), up from 20 percent previously. This example has been uploaded by a student. First, most of us recognize that the police force's policy is an attempt to protect the public from harm. The report understandably sparked outrage. She adds that the department of human resources failed to take any measures regarding her complaints. The technique Uber used was called Greyball. paper. Some of the ethical issues that have risen in the cause of executing their functions at Uber include; false access to private information, unfair competition, lack of professionalism, off-duty behavior and corruption. Breach in PrivacyThe act of stalking and sustaining the track of the customers by using smartphone applications has been accused against the employees of Uber. If it fails to achieve near monopoly status and has to continue to compete against local firms, in my view it has little hope of ever repaying its investors. Some 85% of taxi company costs are drivers, cars and fuel, and this applies whether you cover one city or a dozen. Now Amazon is able to use its position to generate the vast profits expected by those that funded its expansion. Wyman, K. M. (2017). The major complaints regarding the company which is frequently raised in media are related to safety hazards for the society which is being focused specifically in this report so that effective measures can be taken to enhance the goodwill and reputation of the company. Uber executives stated that they are working on bringing in more women and more people of color into tech (Lussier and Hendon, 2019). Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. But there are two important differences between the God-view tool and what law enforcement officials do. Loading. Copyright 2022. totalassignment.com. Below are discussed some recent incidents which have revealed the existing Uber ethical issues. So can Uber afford to become ethical? reserved. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. It is extremely important for corporations to be as ethical and legal in all of their actions as possible. Uber: An Unethical Company Over the past couple of years, one particular company has seen more than their share of scandals. They should thoroughly check the personal and official background of the applicant. Their CEO described his company as the "better boyfriend . Professional self-employment, new power and the sharing economy: Some cautionary tales from Uber. As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. Though there may raise the counter-argument that we are under constant surveillance by government bodies like the police, the moral difference in it being conducted by a private company should be understood. Chicago Tribune Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1970209904?accountid=8289, MacMillan, D., & Viswanatha, A. Hask-Kelchner, H. (2006). Uber has suspended its services in Philippines after the national regulator banned it from operating for one month. An Uber Ethical Dilemma: Examining the Social Issues at Stake Florence Chee Loyola University Chicago, fchee@luc.edu Author Manuscript This is a pre-publication author manuscript of the final, published article. After the calamitous year Uber has had, it should. It could be inferred from this decision that to address the existing Uber ethical issue, the management and leadership needs to change its tone and approach primarily. Sorry, we could not paraphrase this essay. Retrieved from https://www.eeoc.gov/laws/types/sexual_harassment.cfm, EEOC. Benefits/Challenges of a Diverse Workforce. 19 As this made her very uncomfortable, her sexual harassment claim would be characterized as a hostile work environment that goes against the 1964 CRA. I want to suggest that this may not be possible. Stop wasting your time searching for samples! However, merely improving its PR will not get Uber out of the hole it has now dug for itself. "Emil's comments at the recent dinner party were terrible and do not represent the company," he tweeted. Students are not to copy or submit them as is. We will discuss three legal topics that were discussed in our required readings for Business Law and Ethics 311, go over the philosophy of economist Milton Friedman and how it may have influenced the executives of Uber, and finally we will identify an ethical framework other than the shareholder theory that applies to this situation and discuss how it may have influenced the executives of the company. In this paper, we frame Uber through the lens of Stakeholder Theory to highlight drivers' position in the workplace, which helps inform the design of a more ethical and effective platform. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Not a whole lot. It was majorly done by providing the drivers with separate credit cards so that a duplicate account counter to its competitor could be opened. The benefits of a diverse workforce at an organization such as Uber are described above, but there exist challenges as well. Leighton, P. (2016). Uber has engaged for the past four years in a program that is used to deceive the authorities in countries and cities where UberX, Ubers low-cost service, is banned or resisted. Glss, M., McGregor, M., & Brown, B. UBER has been subjected to many law suits and ethical issues. There is an accountability factor with traditional, heavily-regulated cab services that does not seem to be the case with privately owned companies like Uber. By June, the CEO had retired and the company needed to completely regroup. As Andrew Keen suggested Thursday on CNN.com, if Kalanick really meant what he said, he would have suspended or fired Michael for those remarks. Write an article and join a growing community of more than 160,300 academics and researchers from 4,571 institutions. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. My hope is that Uber starts to take the safety of its customers seriously and provides stricter background checks on its employees. Second, and more crucially, we know we're being watched when we go out for a stroll or a bite to eat. In the UK, Uber Eats originally paid their delivery riders 20 p/hr, but as the service grew in popularity, wages decreased to a complex formula of 3.30 per . For customers that travel to different cities frequently, Ubers scale gives them a clear edge. Ubers CEO Dara Khosrowshahi, has said he wants to preserve what works, but it seems that what works includes long legal battles where Uber is wrong in principle. Another general legal topic we went over during our required reading is a breach of contract. Several Uber drivers have been accused of sexually assaulting passengers, according to a recent report by Farhad Manjoo in The New York Times, among other sources. These have led to the company designing proper . Get your custom essay on, https://studydriver.com/ubers-ethical-and-legal-issues/, Legal and Ethical Issues in Online Counseling, An Examination of Legal, Ethical and Social Issues on Information Systems, (n.d.). But for this company specifically, the additional cost that is required to look after drivers and customers is likely to be too great. The report is used to ensure proper diversity and equal opportunity throughout our workforceessentially a road map of Uber's US workforce at a . Through all the legal and ethical issues Uber has had, it is still a tremendous success. Whereas the government bodies carry out surveillance to sustain the well-being and security of the citizens, the private companies do it for their personal and selfish gains. It is categorized as either a material breach or a minor breach. Multitasking Drivers. UBERs Ethical and Legal Issues. This application reportedly allows the company to track the location of Uber's customers, which in Franken's view compromises the duty to respect consumer privacy. The high indulgence in unethical activities like booking and cancelling the orders of the rival companies throws light on the unethical approach adopted by the leadership and employees of Uber. This led to a four-month investigation and pressure . On Wednesday, U.S. National Post Retrieved from https://search-proquest-com.ezproxy1.apus.edu/docview/1874145214?accountid=8289, Bershidsky, L. (2017, Nov 30). We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. Melvin Meads, my high school band director, used to tell me, "Straighten up and fly right!," after I acted up. In reaching this point, Amazon has itself received plenty of criticism, particularly around its tax arrangements and working conditions in its Orwellian fulfilment centres (warehouse to you and me). Let's start by finding a writer. 3. Total Assignment help is an online assignment help service available in 9 countries. Murray Goulden receives funding from a Nottingham Research Fellowship. It is better to have people from different backgrounds look at the problem and come up with different solutions because of their different thinking. Differences between the God-view tool and what law enforcement officials do community of more than their share scandals. 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